This workshop provides you with the knowledge, skills and tools to identify conduct and manage poor performance in the most appropriate way, adhering to legislation and ACAS code of practice.

Poor performance can occur for a multitude of reasons and understanding the root cause will allow you to manage the situation correctly and avoid as much as possible things such as disengagement, employee turnover as well as significant tribunal risk.

This workshop will cover:

• Identifying poor performance and the impacts this can have on you, your team and the business
• The differences between conduct and capability and how to identify these in the workplace
• Situations that require an informal management approach and guidance on how to handle these
• Situations that require a formal management approach, including the process and tools required to manage these correctly and with confidence