This workshop provides you with the knowledge, skills, and tools to be able to attract, recruit and onboard the right individuals to your business, whilst navigating the pitfalls and risks associated with recruiting in the wrong way.

Whether you are new to recruiting or want to add to your existing expertise; this training will provide you with useful and practical, hints and tips to recruit and onboard with confidence.

This workshop will cover:

• How to identify when you might need to recruit and what your role and ideal candidate looks like
• Advertising your role, creating your advert, best practice and identifying the places to advertise your role for optimum results
• How to select the right person; from CV selection through to interview; as well as managing applications that don’t make the cut
• The last stage of the recruitment process, ‘onboarding’. The stage before your candidate joins you as an employee and what to do to get ready for this

This workshop provides you with the knowledge, skills, and tools to be able to understand what makes for a great induction and the key requirements for an individual to pass their probation.

Those first few weeks can be make or break when joining a new employer, and the last thing you want to do is lose a talented new starter, so investing time in creating a thorough and effective induction and probation process is worthwhile and beneficial to both the employee and the business.

This workshop will cover:

• The purpose of an induction, as well as the who, what and when of creating an effective process for your new starters
• The importance of having a probationary period and the benefits for both employee and the business
• The probationary review process and structure, along with the considerations required to ensure both effectiveness and fairness
• The  considerations of whether a probation is successful or not, and if not, what options are available to manage appropriately, whilst keeping you legal and compliant

This workshop provides you with the knowledge, skills, and tools to be able to effectively communicate with a variety of individuals within the workplace.

Effective communication is essential, especially when dealing with people, and getting it wrong can have a huge impact.

Whether you consider yourself to be a good communicator already, there are always new things to learn regarding communication and the situations that may require a varying style or method of communication.

This workshop will provide you with a range of insights and skills to help you communicate efficiently, effectively and with confidence.

This workshop will cover:

• What communication is and how we communicate currently
• The consequence and impact of getting communication wrong
• The barriers around communication and solutions to overcome
• Difficult conversations and how to facilitate as smoothly as possible

This workshop provides you with the knowledge, skills and tools to become a great leader, with a focus on the performance and motivation of your team.

Leading a team by demonstrating the right behaviours and leadership style based upon the people, the environment and situation, will help you create a high performing and loyal team, working towards a shared goal.

This workshop will cover: 

• Leadership and management and the differences between the two
• Leadership styles; how to identify your own, as well as the benefits of doing so
• The purpose of a leader as well as the skills and qualities needed
• The considerations required to lead and engage the people within your team, enabling desired goals to be met by all

This workshop provides  you with the knowledge, skills and tools to identify conduct and manage poor performance in the most appropriate way, adhering to legislation and ACAS code of practice.

Poor performance can occur for a multitude of reasons and understanding the root cause will allow you to manage the situation correctly and avoid as much as possible things such as disengagement, employee turnover as well as significant tribunal risk.

This workshop will cover:

• Identifying poor performance and the impacts this can have on you, your team and the business
• The differences between conduct and capability and how to identify these in the workplace
• Situations that require an informal management approach and guidance on how to handle these
• Situations that require a formal management approach, including the process and tools required to manage these correctly and with confidence

This workshop provides you with the knowledge, skills, and tools to be able manage the various forms of capability within the workplace. Capability and sickness absence can present challenges for the business, both operationally and financially.

Therefore, it’s important to manage correctly and supportively with the avoidance of the associated pitfalls.

This workshop will cover:

• The definition of capability, and how it presents itself in the workplace compared to conduct and the benefits identifying this early on
• Managing capability and the processes associated with capability within the workplace including absence caused by sickness
• The legalities involved with managing capability, including instances associated with protected characteristics

This workshop provides you with the knowledge, skills, and tools to be able to identify and manage the performance of individuals through an effective appraisal process as well as identifying and managing promotion to allow for the continued growth of both your employees and the business.

This workshop will cover:

• What an appraisal is along with the purpose and benefits of having an effective process in place
• The link between performance management and processes such as appraisal
• The link between performance management and internal promotion, identifying why promotion is important and what this looks like in practice
• Learning and development; how creating a learning culture links with performance management, and how to support and utilise this in the workplace for maximum results

This workshop provides you with the knowledge, skills, and tools to be able to identify the causes of internal conflict and grievances within the workplace and how to manage appropriately, inline with legislation and ACAS code of practice.

Conflict can distract from day-to-day operations, customer service, and cause a significant impact on morale.

Unresolved conflict leading to grievances can lead to talented individuals leaving the business taking their skills and knowledge with them. 

This workshop will cover:

• The common causes of workplace conflict, as well as guidance on how to identify and resolve
• The term grievance, and what this means in the reality of the workplace
• How to manage formal grievances within the workplace and the process to follow when doing this

This workshop provides you with the knowledge, skills, and tools to be able to create a motivated & engaged team who will drive productivity, performance and profit within a business.

During this workshop you will gain an understanding of how to successfully motivate and engage your team, so they deliver their very best performance, whilst avoiding the many pitfalls which can leave you feeling stressed and constantly firefighting instead of driving your business growth.

This workshop will cover: 

• The terms ‘motivation and ‘engagement’, the differences between the two as well the different types of motivations that we need to consider when managing people
• The signs and impacts of disengaged and demotivated individuals and teams so that we can be quicker at spotting and managing them effectively
• The different motivators people have and how using motivational maps can give a us a better understanding of how to motivate individuals at different times in the work-life
• The correlation between motivation, culture, and communication; as well as the areas to focus on as a leader and manager in order to cultivate a thriving workforce.

This workshop provides you with the knowledge, skills, and tools to be able to create a culture focused on the wellbeing and mental health of the team and business overall.

Mental health affects us all in different ways, both in and out of the workplace, and therefore it’s important to consider its impact, and have an insight into how we can help ourselves and others to manage wellbeing and mental health and, to thrive. In this workshop we’ll help you to understand what it is and how to manage it by offering insights and helpful tools to do this.

This workshop will cover:

• How mental health forms part of our wellbeing and how these compare to our physical health
• The positive and negative impacts that good and poor mental health can have on a business
• The types and levels of mental health triggers and what a change in mental health might look and feel like both for ourselves and others.
• Managing mental health and self-help tips to support ourselves and others in the workplace

This workshop provides you with the knowledge, skills, and tools to be able to understand how the landscape both in terms of legislation and employee expectations have changed over recent years.

When individuals consider their overall employment package, their priorities are no longer just salary focused. Family friendly options are certainly one of the aspects for consideration.

By gaining an understanding of what being family friendly means and your responsibilities as a leader, can support you to becoming an employer of choice, both in recruiting and retaining employees.

This workshop will cover:

• What family friendly means practically as well as to yourself and others
• The benefits and barriers of a family friendly workplace as well as the risks in getting it wrong
• The various legal principles and considerations required around the subject as well an insight into managing some of the more common processes seen in the workplace today
• How leadership, culture, and communication impact and influence a great family friendly workplace

This workshop provides you with the knowledge, skills, and tools to be able to establish the needs of your people and the business both now and longer terms.

During this session you
will gain an understanding of the link between human capital and the alignment to your business plan, as well as building and retaining high performing individuals of the future.

This workshop will cover:

• The meaning of succession planning including the impacts and risks involved around planning and managing the talent within your business
• The pro’s and cons of recruitment as part of your talent and succession plans
• The skills and capability assessment in succession planning and  an overview of some of the methods available to help you evaluate the skills and capacity of both internal and external talent
• The succession planning process itself and the considerations required when planning and managing this