My Courses

Grievance & Conflict

This workshop provides you with the knowledge, skills, and tools to be able to identify the causes of internal conflict and grievances within the workplace and how to manage appropriately, inline with legislation and ACAS code of practice.

Conflict can distract from day-to-day operations, customer service, and cause a significant impact on morale. Unresolved conflict leading to grievances can lead to talented individuals leaving the business taking their skills and knowledge with them.

I'm in, sign me up!

Grievance & Conflict 

This workshop provides you with the knowledge, skills, and tools to be able to identify the causes of internal conflict and grievances within the workplace and how to manage appropriately, inline with legislation and ACAS code of practice.

Conflict can distract from day-to-day operations, customer service, and cause a significant impact on morale. Unresolved conflict leading to grievances can lead to talented individuals leaving the business taking their skills and knowledge with them.

I'm in, sign me up!

What you can expect

What you can expect

What is a Grievance?

The term grievance, and what this means in the reality of the workplace

The Causes of Grievances

The common causes of workplace conflict, as well as guidance on how to identify and resolve

Managing Grievances

How to manage formal grievances within the workplace and the process to follow when doing this

What are the benefits?

 

  • Builds confidence

  • Increases people management skills

  • Gives you support and accountability

  • Ability to work at your own pace

  • Improves workflow

  • More structured approach

  • Limit's risk

  • Increases efficiency in processes

  • Streamlines procedures

     
I'm in, sign me up!

What are the benefits? 

  • Builds confidence

  • Increases people management skills

  • Gives you support and accountability

  • Ability to work at your own pace

  • Improves workflow

  • More structured approach

  • Limit's risk

  • Increases efficiency in processes

  • Streamlines procedures 

I'm in, sign me up!

Hi there, I’m Nicki,
owner of HR Your Business Matters.

I started the business in 2016, having been in operational leadership and senior HR roles for 20 years!

I wanted to build a successful business, doing what I loved whilst also having the freedom and flexibility to enjoy life as I wanted. Its not a lot to ask, is it?!?!

Jump forward to the present, and the business has grown beyond all of my expectations.

Myself along with my HR Hero team, based in the beautiful location of Stamford, Lincolnshire but with clients nationwide, are busy supporting SME business owners and leaders just like you, with all things HR, Recruitment, and leadership development, including our signature People Academy management and leadership course.

 I know, just like my existing clients, you want to build a successful and sustainable business. You want to do right by your people, and you want to create the life you have always wanted.

I also know the last few years have been like a rollercoaster, and more important then ever, your people will contribute to the business’s success or failure!

As a leader, you want the knowledge, skills,
and resources to manage and lead your people in the right way
 

And importantly you need the confidence to enable you to do so! 

 I’ve brought together all my knowledge and experience as a leader and qualified HR practitioner, as well as my skill as a CIPD Lecturer, and created 12 bitesize workshops, each one covering a comprehensive introduction to areas of people management most needed by leaders within SME businesses. So, whether you’re thinking of taking on your first employee, or have a growing team already, this course has everything covered.

Are you ready to level up your leadership skills?

Purchase our Grievance & Conflict Workshop today to start building your dream team that drives success.

I'M READY!